About the Role:

We’re continually seeking energetic and skilled Front of House Hospitality Staff to join our expression of interest. The anticipated role entails delivering exceptional customer service experiences and maintaining the highest standards of hospitality within the establishment. We’re looking for enthusiastic individuals who are personable, dedicated, and passionate about creating memorable experiences.

Role Highlights:

Providing excellent customer service to patrons by delivering a warm welcome, taking orders, and ensuring a delightful dining experience.
Engaging with customers, offering menu guidance, and addressing their inquiries and preferences promptly and courteously.
Maintaining cleanliness and ensuring a welcoming atmosphere for guests.
Collaborating effectively with kitchen and bar staff to ensure smooth and efficient service.
Adaptability to varying shifts and dynamic hospitality settings.

Criteria:

Proven experience in a similar front-facing hospitality role.
Outstanding communication and interpersonal skills.
Ability to multitask, prioritize, and thrive in a fast-paced environment.
Strong attention to detail and commitment to service excellence.
A customer-centric mindset and a passion for delivering exceptional hospitality experiences.
Knowledge of POS systems and basic cash-handling abilities.

Desirable Skills:

Certificate relevant to hospitality or customer service.
A valid Responsible Service of Alcohol (RSA) certificate
A Valid Responsible Service of Gambling (RSG) certificate
Experience handling reservations and event management

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